Viewings Policy for Vendor, Landlord and Agent
Updated 21st July 2021
As COVID-19 restrictions are lifted and most legal restrictions have now been lifted at step 4, and many people have been vaccinated, it is still possible to catch and spread COVID-19, even if you are fully vaccinated, and we are still in the third wave of this pandemic in the UK. COVID-19 will be a feature of our lives for the foreseeable future, so we need to learn to live with it and manage the risk to ourselves and others. We have listened to our clients and colleagues and we know a lot of people will remain cautious. In line with government advice to act carefully, we feel it’s important to continue with certain safety measures to be on the safe side.
We will continue to be very much vendor led and will follow your wishes and requirements when arranging viewing appointments. We are happy to discuss your own personal views and requirements of prospective viewers to your property.
We will ask any prospective buyer or tenant if they are showing any symptoms or have been in contact with anyone that has within the last 10 days? Or if they or anyone in their household has been self-isolating within the last 10 days? If you answer yes to either question we will decline to arrange the viewing and record the information on our operating system for future reference. You will be advised that if anything changes before the appointment takes place in relation to the above then you must tell us and will not be able to attend the appointment. Safety of yourselves, Vendors/Landlords and our staff is our number one priority at this time.
Appointments will be carried out with every effort made to adhere to the government recommendations in which they still recommend the wearing of face coverings in enclosed spaces.
Viewers that are able to attend will may be advised of the following point’s dependant on vendor’s wishes in order to ensure the safety and wellbeing of everyone in attendance. Although these are no longer legal requirements we ask you respect anyone’s wishes when attending appointments and we believe these are in the best interests of ALL parties:
- Viewers will be told advised only two adults will be able to attend viewings and at least one of these adults MUST be the prospective purchaser – children and other members of a family will not be able to come unless otherwise agreed prior to appointment.
- Viewers will be advised to wear their own PPE in the form of a face covering unless a vendor has stated its unnecessary.
- We will request Viewers don’t touch surfaces including doorknobs. Owners conducting viewings are advised to make sure the property is clean and disinfect any surface that is touched afterwards.
- Viewings are to be conducted in as short a time as possible (15 minutes is recommended).
If a representative of Kirkham Property is conducting the viewing on your property we will:
- Ensure the above points are adhered to and cancel/delay the viewing if they cannot be adhered to.
- Wear a face covering.
- Ensure the representative opens doors in advance to keep touch by the viewer(s) at an absolute minimum.
- Use hand sanitiser before and after a viewing.
If you are conducting your own viewing please try and replicate the accompanied viewings policy wherever possible and do not hesitate to ask that the viewing be cancelled or re-arranged if the policy cannot be adhered with. If you are exempt from wearing a face covering please advise us so that this can be discuss with any prospective viewers before an appointment takes place.
If you show any symptoms of the virus before the viewing takes place please contact your local office to cancel your viewing for the time being.
Chadderton – 0161 626 5688 – firstname.lastname@example.org
Royton – 0161 626 9789 – email@example.com
Shaw – 01706 291383 – firstname.lastname@example.org
Uppermill – 01457 810076 – email@example.com
By agreeing to an appointment, whether vendor or viewer, you agree to adhere to these guidelines to the best of your ability and we confirm we will also do our upmost to do the same and will inform all parties of these guidelines prior to the appointment taking place. If there is anything we can do to accommodate particular requirements then we are happy to discuss but the safety of all parties concerned will be our priority and we reserve the right to decide not to carry out an appointment if we are not totally satisfied this can be done.